FAQs

HOW LONG DOES AN ORDER TAKE TO ARRIVE?

Please allow between 7-10 business days for order to be delivered. You can check your tracking number for updates or email us.

OUR PRIOITY 
We aim to have all orders shipped the same business day if placed before 1PM Pacific Time. Orders placed Friday after 3PM PST will be shipped the next business day. All international orders are shipped via USPS and are typically delivered within 5-14 business days from the date that it is shipped.

CUSTOMS, DUTIES & TAXES
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery.

International returns initiated due to refusal to pay duties and taxes will be subject to a 30% restocking fee which will be deducted from the refund amount.